50+ Effective Likert Scale Questions to Ask in 2026
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Looking for effective Likert scale questions to ask in 2026?
Likert scales are one of the easiest ways to capture real opinions, attitudes, and behaviors. Instead of forcing people to answer “yes” or “no,” you let them express how much they agree, disagree, or feel neutral. That’s why teachers, managers, and businesses still rely on them to turn emotions into measurable data.
In this guide, I’ll walk you through:
- What a Likert scale is (with examples)
- The different types of Likert scales
- 50+ ready-to-use Likert scale questions for 2026
- Pro tips for writing and analyzing them
Let’s dive in.
Quick Summary Table of Likert Scale Question Types:
| Type of Scale | Purpose | Example Question | Response Options (Sample) |
|---|---|---|---|
| Satisfaction | Measure how happy/unhappy people are | How satisfied were you with our customer service? | Very dissatisfied → Very satisfied |
| Agreement | Capture level of agreement | I find this website easy to use. | Strongly disagree → Strongly agree |
| Likelihood | Measure chance of an action | How likely are you to recommend our product? | Very unlikely → Very likely |
| Importance | Gauge priority or value | How important is 24/7 customer support to you? | Not important at all → Extremely important |
| Frequency | Understand how often behaviors occur | How often do you use our chatbot for support? | Never → Always |
| Quality | Assess product/service quality | Rate the quality of our mobile app. | Very poor → Excellent |
| Effectiveness | Evaluate performance | How effective was the training session? | Not effective at all → Extremely effective |
| Student Use | Education-specific scales | The classroom environment is conducive to learning | Strongly disagree → Strongly agree |
What is a Likert Scale?
A Likert scale is a type of survey question that measures opinions, satisfaction, agreement, frequency, or importance on a sliding scale.
Here’s a basic 5-point example:
Question: How satisfied are you with our service?
- Very dissatisfied
- Dissatisfied
- Neutral
- Satisfied
- Very satisfied
Instead of a simple yes/no, you capture degrees of opinion—and that’s what makes Likert scales so powerful in 2026.
Types of Likert Scale Questions (with Examples)
Let’s look at the 7 most common types of Likert scale questions.
1. Satisfaction Scale
Great for measuring happiness with a product, service, or event.
Example: How satisfied were you with our customer support?
- Very dissatisfied
- Somewhat dissatisfied
- Neutral
- Somewhat satisfied
- Very satisfied
2. Agreement Scale
Measures how strongly people agree or disagree with a statement.
Example: The online checkout process was straightforward.
- Strongly disagree
- Disagree
- Neutral
- Agree
- Strongly agree
3. Likelihood to Recommend
Useful for NPS® surveys or checking word-of-mouth potential.
Example: How likely are you to recommend our service to a friend?
- Very unlikely
- Unlikely
- Neutral
- Likely
- Very likely
4. Importance Scale
Helps you prioritize features or services.
Example: How important is 24/7 customer service to you?
- Not important at all
- Somewhat unimportant
- Neutral
- Somewhat important
- Extremely important
5. Frequency Scale
Tracks how often someone does something.
Example: How often do you use our mobile app?
- Never
- Rarely
- Sometimes
- Often
- Always
6. Quality Scale
Measures the perceived quality of a product or experience.
Example: How would you rate the quality of our new menu?
- Very poor
- Poor
- Average
- Good
- Excellent
7. Effectiveness Scale
Evaluates if something is working or not.
Example: How effective do you find our training program?
- Not effective at all
- Slightly effective
- Moderately effective
- Very effective
- Extremely effective
50+ Ready-to-Use Likert Scale Questions for 2026
Here’s a categorized list of practical Likert questions you can plug into your surveys.
Satisfaction Questions
- How satisfied were you with your in-store experience?
- How well does this product meet your needs?
- How satisfied are you with the speed of our service?
- How satisfied are you with the product packaging?
- How satisfied were you with our new website design?
Agreement Questions
- The support team resolved my issue quickly.
- The product is easy to use.
- I find the online checkout process simple.
- The user manual was clear and helpful.
- The conference speakers were knowledgeable.
Likelihood Questions
- How likely are you to buy from us again?
- How likely are you to recommend us to a friend?
- How likely are you to renew your subscription?
- How likely are you to attend our next event?
- How likely are you to share our app with others?
Importance Questions
- How important is product warranty to you?
- How important are price discounts to you?
- How important is eco-friendly packaging?
- How important is mobile accessibility for you?
- How important is customer support availability?
Frequency Questions
- How often do you use our chatbot for support?
- How often do you engage with our newsletters?
- How often do you visit our store in a month?
- How often do you use our loyalty program?
- How often do you recommend our brand to others?
Quality Questions
- How would you rate the durability of our product?
- How would you rate the quality of our customer service?
- How do you rate the design of our app?
- How would you rate the reliability of our delivery service?
- How do you rate the overall user experience on our website?
Effectiveness Questions
- How effective is our training material?
- How effective is our product in solving your problem?
- How effective is our customer support in resolving issues?
- How effective are our tutorials and guides?
- How effective was our event in helping you network?
Student/Education Questions
- How satisfied are you with your course materials?
- Rate your instructor’s ability to explain clearly.
- The classroom environment supports learning.
- I feel confident completing assignments on time.
- I believe I can achieve my academic goals this semester.
- I actively participate in class discussions.
- I find the subject matter interesting.
- I have adequate access to resources (library/online).
- The school’s support services meet my needs.
Workplace/Employee Questions
- My manager values my input at work.
- I see opportunities for career growth here.
- The company provides sufficient training.
- I feel motivated to give my best daily.
- My workload is manageable.
- I would recommend this company as a great place to work.
Pro Tips for Writing Likert Scale Questions
- Keep wording clear: Avoid jargon so people know exactly what’s being asked.
- Be consistent: Use the same scale (5-point or 7-point) across your survey.
- Balance positive & negative: Offer both ends of the spectrum fairly.
- Avoid double-barreled questions: Don’t ask about two things in one statement.
- Mix in follow-ups: Add open-ended questions after Likert ones to capture the “why.”
Final Thoughts
Using effective Likert scale questions in 2026 helps you measure satisfaction, track loyalty, and improve services with real insights. Whether you’re running a business, teaching students, or managing employees, the right scale questions can make your surveys more powerful.
Frequently Asked Questions
Q1. What is the most common Likert scale?
The 5-point scale is the most widely used because it’s simple and easy for respondents.
Q2. Can I use a 7-point Likert scale instead of 5?
Yes, 7-point scales give more nuance but may overwhelm some respondents.
Q3. Are Likert scales ordinal or interval data?
Technically, Likert scales are ordinal, but researchers often treat them as interval for analysis.
Q4. How many Likert questions should I include in a survey?
Keep it under 15–20 to avoid survey fatigue unless you break them into sections.
Q5. What tools can I use to create Likert scale surveys?
Google Forms, Microsoft Forms, SurveyMonkey, Typeform, and Supatool all support Likert scales.